After you have clicked on Checkout, the code can be entered either A) in the order summary to the right of the address entry or B) after the address entry just before entering the payment details.

If you want to send something back, just send us an email to koelner@lernspielverlag.com . We will then provide you with your return slip.

Please send us your order by email to: koelner@lernspielverlag.com . We would then enclose the invoice with the package.

Are you planning larger order quantities and would like to receive an individual offer? You are also welcome to send us an email to koelner@lernspielverlag.com

For our punch box we currently only have card sets for the 1st class, i.e. 6-7 years. However, since we have noticed that the product for primary school is met with great interest, we are currently developing further sets of cards for the 2nd grade. More information will follow on Instagram.

Unfortunately, due to a production error, an older batch of our hole boxes occasionally had shorter cords. We deeply regret this inconvenience. However, we have since successfully rectified this problem and the current hole boxes are equipped with the correct cord length . We take the quality of our products very seriously and want to make sure you have the best possible learning experience with our educational games.

If you have any concerns or questions, don't hesitate to email or Instagram a picture of your hole box . If the cord is too short, we are ready to provide you with a new hole box immediately. Your satisfaction is important to us!